Privacy Notice

Who we are

At FreshWight Holidays we are committed to maintaining the trust and confidence of visitors to our website and guests to our holiday properties. We will not use the data you give us in any way other than how we specifically state we will be doing so. We will respect your wishes in all our marketing. Please read below to find out why we collect your data, how we use it and how we will not disclose it to others.

Visitors to our website

When you, or anyone else visits our website freshwightholidays.co.uk we may from time to time use a third party service, such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This is for our own purposes to find out which pages on our website are most popular and to research visitor behaviour patterns within the website. We do not access any of your personal data using these third party services and we do not allow them or anyone else to make an attempt to find out the identity of people visiting our site.

If we do want to collect any personal data that identifies you, we will be upfront and honest about this. We will give you the right to opt out at any time of giving us your details or any personal details whatsoever.

Booking your holiday

When you make an online or telephone booking with us your name, address, email and contact number are stored in our booking system, or with the relevant third party booking partner. We will not send you any marketing emails based on the information you supply us, we will only send you emails or messages direct or via one of our booking partners (please refer to their privacy notices) that relate to your booking. This will include a follow up message after your holiday asking you to review your stay with FreshWight Holidays.

Please be assured we do not share your personal details with any other company or person without your consent.

COVID-19 In line with NHS Test and Trace requirements  we will retain the name and contact telephone number of the lead guest for 21 days post departure. Once this period is completed this information will be destroyed.

Links to other websites

We have links within our website to other sites we feel you may have an interest in, or sites we recommend for booking and other services. This privacy notice does not cover those links and those sights are not governed by this privacy notice. We are not responsible for their content or privacy practices. If you have any questions about how those sites use your data, please check their privacy notice.

Wi-Fi

At FreshWight Holidays we operate password protected Wi-Fi which all guests are provided with the password to access. We do not collect any data about your use of the internet while you stay with us.

Third Party Disclosure

We will never pass any personal information on to any third party without your consent.

Access to your personal information

You are entitled to the personal information we hold on you. Email your request to freshwightholidays@gmail.com and we will respond to your request within 14 days.

Disclaimer

Whilst we will make all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the time of publication, no representatives or warranties are made (expressed or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. We make no warranty that this website is free from errors, defects or viruses. We reserve the right to change or modify this policy and any changes will be shown here.

Updates to this privacy notice

We may update this privacy notice from time to time and are not under any obligation to contact you every time we update it. It will always be available on our website. This privacy notice was last updated on 23rd June 2018.